Job Description
Are you a night owl with a passion for hospitality? Join our dynamic team at Memphis Grand Hotel as a Night Front Desk Agent! No prior experience is required – we provide comprehensive training to help you excel. Enjoy competitive pay, flexible scheduling, and opportunities for career growth in the heart of Memphis. If you're friendly, reliable, and ready to kickstart your hospitality career, apply today!
Responsibilities
- Check in/out guests efficiently using hotel management systems
- Manage reservations and room assignments with precision
- Respond to guest inquiries and resolve issues promptly
- Process payments and maintain accurate financial records
- Conduct security patrols and monitor surveillance systems
- Coordinate with housekeeping and maintenance teams
- Prepare shift reports and document guest feedback
Qualifications
- No prior experience required – full training provided
- High school diploma or equivalent (GED)
- Strong communication and interpersonal skills
- Ability to work independently and make sound decisions
- Basic computer literacy and willingness to learn systems
- Flexibility to work nights, weekends, and holidays
- Valid driver's license preferred (not mandatory)
- Ability to stand/walk for extended periods