Job Description
Join our dynamic team as a Night Front Desk Agent at our Oklahoma City location! We're seeking enthusiastic individuals to deliver exceptional guest experiences during overnight hours. No prior experience is required—just a passion for hospitality and a willingness to learn. Enjoy competitive pay, comprehensive training, and a supportive work environment. Perfect for night owls and career changers looking to start in the hospitality industry!
Responsibilities
- Manage check-in/check-out procedures for overnight guests with efficiency and warmth
- Handle guest inquiries and resolve issues promptly using problem-solving skills
- Maintain accurate guest records and reservation systems
- Monitor security protocols and ensure a safe hotel environment
- Process payments and manage cash handling procedures
- Coordinate with housekeeping and maintenance teams
- Prepare nightly reports and manage key control systems
Qualifications
- No prior experience required—comprehensive training provided
- High school diploma or equivalent (GED)
- Strong communication and interpersonal skills
- Ability to work independently and make sound decisions
- Basic computer proficiency
- Flexibility to work overnight shifts (10 PM - 6 AM)
- Valid driver's license preferred
- Positive attitude and customer-focused mindset