Job Description
Join our dynamic team at Grand Central Hotel Fresno, where we redefine hospitality excellence! We're seeking passionate Night Shift Hotel Staff to deliver exceptional guest experiences during our busiest operational hours. This is your opportunity to shine in a vibrant 24/7 environment while enjoying competitive compensation and career growth opportunities. Apply today to become part of Fresno's premier hospitality destination!
Responsibilities
- Manage guest check-ins/checkouts with efficiency and warmth
- Handle guest inquiries and resolve concerns promptly
- Monitor security systems and ensure guest safety protocols
- Coordinate with housekeeping and maintenance teams
- Process payments and manage cash handling procedures
- Update reservation systems and maintain accurate records
- Assist with luggage handling and valet services
Qualifications
- Previous hotel or customer service experience preferred
- Ability to work flexible night shift schedules (11 PM - 7 AM)
- Strong communication and interpersonal skills
- Basic proficiency in hotel management software
- Valid California driver's license (if valet duties assigned)
- Ability to multitask in high-pressure situations
- Professional appearance and positive attitude
- High school diploma or equivalent required