Job Description
Join our award-winning team as a Weekend Front Desk Agent at Grand Hospitality Group! We're seeking energetic, customer-focused individuals to provide exceptional guest experiences during our busiest weekend shifts. Perfect for career changers or those new to hospitality, we offer comprehensive training and a supportive environment where your growth is our priority. Enjoy competitive pay, flexible weekend schedules, and opportunities for advancement within our luxury hotel chain.
Responsibilities
- Deliver warm, professional greetings and check-in/out services for weekend guests
- Manage reservation systems and room assignments with precision
- Handle guest inquiries, requests, and resolve issues promptly
- Process payments and maintain accurate billing records
- Coordinate with housekeeping and maintenance teams for seamless operations
- Uphold brand standards through cleanliness and safety protocols
- Assist with valet services and luggage handling as needed
Qualifications
- No prior experience required – we train motivated candidates!
- Exceptional communication and interpersonal skills
- Basic computer proficiency (MS Office, reservation systems)
- Strong problem-solving abilities and attention to detail
- Flexibility to work weekends and holidays
- Positive attitude and commitment to guest satisfaction
- Ability to stand/walk for extended periods
- High school diploma or equivalent (GED accepted)