Job Description
Join our award-winning hospitality team as a Night Shift Front Desk Agent at our premium Oklahoma City location! We're seeking energetic, customer-focused individuals to provide exceptional service during evening hours. No prior experience needed—comprehensive training provided. Enjoy competitive pay, flexible scheduling, and career growth opportunities in a vibrant downtown setting.
Responsibilities
- Greet and assist guests with check-in/out procedures using PMS systems
- Manage reservations, room assignments, and key issuance
- Respond to guest inquiries and resolve service issues promptly
- Process payments and maintain accurate financial records
- Coordinate with housekeeping and security teams
- Monitor hotel security systems during overnight hours
- Prepare daily reports and manage guest feedback
Qualifications
- High school diploma or equivalent (GED)
- No experience required – training provided
- Strong communication and interpersonal skills
- Basic computer proficiency
- Ability to work independently during overnight shifts
- Problem-solving and conflict resolution abilities
- Flexible availability including weekends and holidays
- Valid Oklahoma driver's license preferred