Job Description
Join our award-winning hospitality team as a Night Shift Front Desk Agent at the Grand Plaza Hotel! We're seeking energetic individuals with no prior experience to become the first point of contact for our guests during evening hours. Enjoy competitive pay, comprehensive training, and a supportive team environment while working 11 PM - 7 AM shifts. This is your perfect entry into the hospitality industry with growth opportunities to advance into supervisory roles.
Responsibilities
- Check-in/check-out guests efficiently using hotel management systems
- Manage reservations and room assignments with precision
- Address guest inquiries and resolve service issues promptly
- Process payments and maintain accurate financial records
- Coordinate with housekeeping and security departments
- Prepare nightly reports and manage key inventory
- Maintain a clean and welcoming lobby environment
Qualifications
- No experience required - we provide comprehensive training
- High school diploma or equivalent (GED)
- Strong communication and customer service skills
- Ability to work flexible night shifts (11 PM - 7 AM)
- Basic computer proficiency and comfort with technology
- Professional appearance and positive attitude
- Ability to multitask in a fast-paced environment
- Valid driver's license preferred (for airport runs)