Job Description
Join our award-winning hospitality team as a Night Shift Front Desk Agent! We're seeking motivated individuals with no prior experience to deliver exceptional guest experiences during evening hours. Enjoy competitive pay, comprehensive training, and career growth opportunities in Indianapolis's vibrant downtown district. If you're a people person with a passion for service, apply today!
Responsibilities
- Check in/out guests efficiently using hotel management systems
- Manage reservations and room assignments accurately
- Handle guest inquiries and resolve issues promptly
- Maintain a secure and welcoming lobby environment
- Process payments and manage cash handling procedures
- Coordinate with housekeeping and maintenance teams
- Complete nightly audit reports and administrative tasks
Qualifications
- High school diploma or equivalent
- Strong communication and customer service skills
- Ability to work independently during night shifts
- Basic computer proficiency
- Attention to detail and organizational abilities
- Flexible schedule availability (nights, weekends, holidays)
- Positive attitude and problem-solving mindset
- No prior experience required – training provided