Job Description
Join our award-winning oceanfront hotel as a Night Shift Associate! We're seeking energetic professionals to ensure exceptional guest experiences during overnight hours. Enjoy competitive pay, flexible scheduling, and a dynamic work environment in Virginia Beach's premier hospitality destination. Perfect for night owls who thrive in fast-paced settings!
Responsibilities
- Deliver 24/7 guest assistance with check-ins, room service, and emergency support
- Monitor security systems and respond to overnight incidents
- Perform nightly audits and financial reconciliation tasks
- Coordinate with housekeeping and maintenance teams for overnight operations
- Handle guest inquiries and resolve service issues promptly
- Complete shift reports and maintain accurate documentation
- Uphold brand standards through consistent service excellence
Qualifications
- Minimum 1 year hotel or hospitality experience required
- Availability to work 11 PM - 7 AM shifts, including weekends/holidays
- Strong problem-solving and conflict resolution skills
- Basic knowledge of hotel management systems (e.g., Opera)
- Valid driver's license and reliable transportation
- Ability to stand/walk for extended periods
- Flexibility to adapt to changing guest needs
- Must pass background check and drug screening