Job Description
Join our award-winning downtown Columbus hotel and become part of a dynamic hospitality team! We're seeking dedicated Night Shift Associates to deliver exceptional guest experiences during evening hours. Enjoy competitive pay, flexible scheduling, and opportunities for advancement in a thriving urban environment. Our commitment to excellence makes us a top choice for hospitality careers in Ohio.
Responsibilities
- Provide exceptional front desk service to arriving/departing guests
- Manage check-in/check-out procedures with efficiency and accuracy
- Handle guest inquiries and resolve concerns promptly
- Maintain security protocols for guest and property safety
- Coordinate with housekeeping and maintenance teams
- Process payments and manage cash drawer operations
- Prepare nightly reports and manage reservation systems
Qualifications
- Minimum 1 year hotel or customer service experience
- Strong communication and problem-solving skills
- Ability to work independently during overnight hours
- Basic computer proficiency with reservation systems
- Valid Ohio driver's license (if required for errands)
- Flexible availability including weekends and holidays
- Ability to stand for extended periods
- Attention to detail in guest preferences and requests