Job Description
Join our dynamic team at Grand River Hotel & Suites, Sacramento’s premier downtown destination, where hospitality meets excellence. We’re seeking dedicated Night Shift Hotel Associates to ensure our guests experience unparalleled comfort and service during evening hours. If you thrive in fast-paced environments, enjoy working independently, and have a passion for creating memorable stays, this is your opportunity to shine in the heart of California’s capital.
Why Work With Us? • Competitive pay with tips and performance bonuses • Comprehensive benefits package (health, dental, vision) • Career advancement opportunities • Prime downtown location near major attractions • Supportive team culture with monthly appreciation events
Responsibilities
- Provide exceptional guest check-in/check-out services with efficiency and warmth
- Manage room status, handle guest requests, and resolve issues promptly
- Monitor security systems and ensure guest safety throughout the night
- Coordinate with housekeeping and maintenance teams for seamless operations
- Process payments, manage cash registers, and balance daily transactions
- Maintain cleanliness and organization of lobby, reception area, and common spaces
- Respond to emergencies following established protocols
Qualifications
- Minimum 1 year hotel or hospitality experience preferred
- Strong communication and problem-solving skills
- Ability to work independently and make sound decisions
- Flexibility to work weekends, holidays, and overnight shifts
- Basic computer proficiency with reservation systems
- Valid driver’s license and reliable transportation
- Ability to stand/walk for extended periods and lift up to 25 lbs
- Must pass background check and drug screening