Job Description
Join our prestigious Miami Beach hotel and become part of an award-winning hospitality team. We're seeking dedicated night shift professionals to ensure seamless 24/7 guest experiences. Enjoy competitive pay, comprehensive benefits, and career growth opportunities in one of America's most vibrant cities. Apply today and transform your career in luxury hospitality.
Responsibilities
- Deliver exceptional guest service during overnight hours including check-ins, check-outs, and concierge support
- Monitor hotel security systems and respond to emergency situations promptly
- Coordinate with housekeeping and maintenance teams to maintain facility standards
- Handle guest inquiries and resolve issues with professionalism and discretion
- Manage reservations and front desk operations during overnight shifts
- Complete accurate documentation and shift handover reports
Qualifications
- Minimum 1 year hotel or hospitality experience required
- Valid Florida driver's license (for shuttle operations)
- Ability to work independently and make sound decisions during off-hours
- Proficiency in hotel management software (Opera, Fidelio)
- Flexible availability including weekends, holidays, and overnight shifts
- Strong problem-solving and conflict resolution skills
- Basic first aid and CPR certification preferred