Job Description
Join our dynamic hospitality team as a Night Shift Hotel Associate at Grand Hotel Detroit! No experience is required – we provide comprehensive training to launch your career in the exciting hotel industry. This overnight role is perfect for night owls seeking stable employment with growth opportunities. Enjoy a supportive work environment, competitive pay, and the chance to become part of Detroit's premier hospitality destination.
Responsibilities
- Deliver exceptional guest service during overnight hours
- Manage front desk operations including check-ins/check-outs
- Monitor security systems and ensure guest safety
- Handle guest inquiries and resolve issues promptly
- Perform light housekeeping and facility maintenance tasks
- Process payments and maintain accurate records
- Coordinate with day-shift staff for seamless transitions
Qualifications
- No prior hotel experience required
- Strong communication and interpersonal skills
- Ability to work independently during overnight shifts
- Basic computer literacy
- High school diploma or equivalent
- Flexible schedule availability
- Valid work authorization in the US
- Positive attitude and customer-focused mindset