Job Description
Join our dynamic team at Grand City Hotels as a Night Shift Associate and kickstart your hospitality career! No experience is required – we provide comprehensive training to ensure your success. As the heart of our overnight operations, you'll ensure guest satisfaction, maintain property security, and deliver exceptional service during evening hours. This is your opportunity to grow with a leading hotel chain while earning competitive wages and gaining valuable industry skills.
We offer flexible scheduling, career advancement opportunities, and a supportive work environment. Perfect for night owls and those seeking work-life balance, our night shift positions include benefits like health insurance and paid time off. Apply today and become part of Columbus's premier hospitality team!
Responsibilities
- Guest check-in/out procedures with attention to detail
- 24/7 front desk operations and guest assistance
- Security monitoring and emergency response coordination
- Cleaning and maintenance of public areas
- Reservation management and booking adjustments
- Resolving guest complaints with professionalism
- Reporting operational issues to management
- Collaborating with overnight staff for seamless operations
Qualifications
- No prior experience required – training provided
- High school diploma or equivalent preferred
- Strong communication and interpersonal skills
- Ability to work independently and as part of a team
- Basic computer literacy and familiarity with POS systems
- Flexibility to work nights, weekends, and holidays
- Customer service mindset with problem-solving abilities
- Reliable transportation and punctuality