Job Description
Join the vibrant hospitality scene at Grand Columbus Hotel! We're seeking passionate Night Shift Hotel Associates to deliver exceptional guest experiences during evening hours. This role is perfect for individuals who thrive in dynamic environments and value teamwork. Enjoy competitive pay, comprehensive benefits, and opportunities for career growth in a top-rated Columbus landmark. Apply today to become part of our award-winning team!
Responsibilities
- Check in/out guests efficiently using hotel management systems
- Handle guest inquiries, complaints, and special requests with professionalism
- Monitor security systems and respond to emergency protocols
- Coordinate with housekeeping and maintenance teams for room readiness
- Process payments and manage cash drawer operations
- Perform nightly audits and report discrepancies
- Assist with valet services and luggage handling as needed
Qualifications
- High school diploma or equivalent required
- Minimum 1 year hotel or customer service experience
- Strong communication and problem-solving skills
- Ability to work flexible hours, including weekends and holidays
- Basic computer proficiency with reservation systems
- Valid Ohio driver's license preferred
- First Aid/CPR certification a plus
- Ability to stand for extended periods and lift 25 lbs