Job Description
Join our dynamic team at Grand Plaza Hotels as a Night Shift Hotel Associate! No prior experience is required – we provide comprehensive training to help you thrive in the hospitality industry. This overnight position offers a unique opportunity to work in Chicago's vibrant downtown while delivering exceptional guest experiences during the quiet hours. Enjoy competitive pay, flexible scheduling, and a supportive environment perfect for career growth. Whether you're a student, career changer, or night owl, this role is your gateway to the world of hospitality without the need for prior experience.
Responsibilities
- Manage guest check-ins/checkouts and resolve inquiries during overnight hours
- Monitor hotel security systems and respond to emergency situations
- Perform nightly cleaning and maintenance of common areas and guest rooms
- Coordinate with housekeeping and security teams for seamless operations
- Handle guest requests and ensure 24-hour satisfaction standards
- Maintain accurate logs and reports for overnight activities
- Assist with basic administrative tasks during low-traffic periods
Qualifications
- No prior hotel experience required – full training provided
- High school diploma or equivalent (GED accepted)
- Ability to stand/walk for extended periods during overnight shifts
- Strong communication and interpersonal skills
- Basic computer literacy for reservation systems
- Flexibility to work weekends, holidays, and overnight hours
- Problem-solving abilities and attention to detail
- Valid work authorization in the United States