Job Description
Join our award-winning hotel team and kickstart your hospitality career! We're seeking dedicated Night Shift Associates to deliver exceptional guest experiences while our city sleeps. No prior experience required – we provide comprehensive training and career advancement opportunities. Enjoy competitive pay, flexible scheduling, and a supportive team environment. Perfect for night owls and career changers looking for stability in Chicago's vibrant hospitality scene.
Responsibilities
- Provide 24/7 guest assistance at the front desk and throughout the property
- Handle check-ins/checkouts efficiently using hotel management systems
- Manage guest inquiries with professionalism and problem-solving skills
- Conduct nightly security rounds and monitor property surveillance
- Coordinate with housekeeping and maintenance teams for operational needs
- Process payments and maintain accurate financial records
- Prepare daily reports for management review
Qualifications
- High school diploma or equivalent (GED)
- Strong communication and customer service skills
- Ability to work independently during overnight hours
- Basic computer proficiency (MS Office, POS systems)
- Valid driver's license and reliable transportation
- Flexible schedule availability (weekends/holidays required)
- Ability to stand/walk for extended periods
- Must pass background check and drug screening