Job Description
Join our award-winning team at Harbor View Hotel & Resort, San Diego's premier waterfront destination! We're seeking a charismatic Front Desk Agent to deliver exceptional guest experiences while working in our stunning harborfront location. This part-time role is perfect for hospitality professionals who thrive in fast-paced environments and value work-life balance. Enjoy competitive pay, flexible scheduling, and opportunities for advancement in one of California's most vibrant tourism markets.
Why Work With Us?
• Prime location with breathtaking bay views
• Industry-leading training and development programs
• Employee discounts on hotel stays and dining
• Supportive team culture focused on recognition and growth
Responsibilities
- Check in/out guests efficiently using Opera property management system
- Manage room reservations and modifications with precision
- Handle guest inquiries via phone, email, and in-person interactions
- Process payments and maintain accurate financial records
- Collaborate with housekeeping and maintenance teams
- Upsell hotel amenities and local attractions
- Resolve guest concerns promptly and professionally
Qualifications
- Minimum 1 year hospitality or customer service experience
- Proficiency in property management systems (Opera preferred)
- Exceptional communication and problem-solving skills
- Ability to multitask in high-pressure situations
- Valid California driver's license (if required for shuttle duties)
- Flexible availability including weekends and holidays
- Basic knowledge of San Diego tourism landscape
- Positive attitude and commitment to service excellence