Job Description
Join our award-winning team at Grand Hospitality Group as a Front Desk Agent in the heart of Dallas! We're seeking a charismatic hospitality professional to deliver exceptional guest experiences at our downtown luxury hotel. This part-time role offers flexible scheduling while allowing you to grow your career in the thriving Texas hospitality industry. Enjoy competitive pay, employee discounts, and a vibrant work environment where your smile makes every guest's stay unforgettable.
Responsibilities
- Provide exceptional guest check-in/check-out services with personalized attention
- Manage reservation systems and room assignments efficiently
- Handle guest inquiries and resolve concerns promptly
- Process payments and maintain accurate financial records
- Coordinate with housekeeping and maintenance teams
- Upsell hotel amenities and local attractions
- Maintain a clean and organized front desk area
Qualifications
- High school diploma or equivalent required
- 1+ years hospitality or customer service experience preferred
- Proficiency in property management systems (e.g., Opera, SynXis)
- Strong communication and conflict resolution skills
- Ability to work flexible evenings/weekends
- Basic knowledge of Dallas attractions and services
- Valid Texas driver's license (if transporting guests)