Job Description
Start your hospitality career with Grand River Hospitality Group! We're seeking enthusiastic Night Shift Hotel Associates to join our vibrant downtown Detroit team. No prior experience required—just a passion for exceptional service and a willingness to learn. Enjoy competitive pay, comprehensive training, and opportunities for career advancement in Michigan's thriving tourism industry.
As a key member of our overnight team, you'll ensure seamless guest experiences during evening hours while maintaining a safe, welcoming environment. We offer flexible scheduling, employee discounts, and a supportive work culture designed to help you succeed.
Responsibilities
- Greet and assist guests with check-in/check-out processes during evening hours
- Monitor security systems and respond to guest inquiries with professionalism
- Perform routine cleaning and maintenance of common areas and guest rooms
- Operate point-of-sale systems and handle cash transactions accurately
- Coordinate with housekeeping and security teams for smooth operations
- Document guest preferences and special requests for personalized service
- Address maintenance issues promptly and escalate to management when needed
Qualifications
- No prior hotel experience required—comprehensive training provided
- High school diploma or equivalent preferred
- Strong communication and customer service skills
- Ability to work independently and as part of a team
- Basic computer literacy and comfort with technology
- Flexibility to work nights, weekends, and holidays
- Valid driver's license and reliable transportation
- Ability to stand/walk for extended periods and lift up to 25 lbs