Job Description
Join our dynamic team at Grand Plaza Hotel, where we're seeking passionate Night Shift Associates to create unforgettable guest experiences. No prior hotel experience is needed – we provide comprehensive training! Enjoy competitive pay, flexible scheduling, and a supportive work environment in the heart of Chicago. Perfect for night owls seeking a stable career in hospitality.
Responsibilities
- Ensure guest safety and security during overnight hours
- Handle check-ins/check-outs and manage front desk operations
- Respond to guest inquiries and resolve service issues promptly
- Monitor hotel premises and report maintenance needs
- Coordinate with housekeeping and security teams
- Maintain accurate guest records and billing information
- Prepare end-of-night reports and documentation
Qualifications
- No experience required – we train all associates!
- Strong communication and customer service skills
- Ability to work independently and make sound decisions
- Basic computer literacy (training provided)
- Valid driver's license (for potential errands)
- Ability to stand/walk for extended periods
- Flexible schedule availability (nights, weekends, holidays)
- Positive attitude and teamwork mindset