Job Description
Join our vibrant team at Grand Horizon Hotels as a Night Shift Hotel Associate! No experience neededâjust your positive attitude and dedication to exceptional guest service. This role offers the perfect entry point into the hospitality industry while working during the quiet hours of the night. Enjoy competitive pay, comprehensive training, and a supportive environment where your growth is our priority. Work in Raleigh's most prestigious hotel and build a career with advancement opportunities. Apply today and start your journey in hospitality!
Responsibilities
- Provide exceptional front desk service during overnight hours, including check-ins/check-outs
- Monitor hotel security and respond to guest requests promptly
- Manage reservations and maintain accurate guest records
- Coordinate with housekeeping and maintenance teams for guest needs
- Handle emergency situations calmly and professionally
- Perform nightly audit procedures and financial transactions
- Prepare reports for management review
Qualifications
- No prior experience requiredâcomprehensive training provided
- High school diploma or equivalent (GED)
- Strong communication and interpersonal skills
- Ability to work independently with minimal supervision
- Basic computer literacy and comfort with reservation systems
- Reliable transportation and punctuality
- Ability to stand/walk for extended periods
- Flexibility to work weekends and holidays