Job Description
Join our award-winning team at Grand Plaza Hotel, where exceptional service meets vibrant nightlife! We're seeking dedicated Night Shift Hotel Attendants to deliver seamless guest experiences during our busiest hours. Enjoy competitive pay, comprehensive benefits, and a supportive environment where your night owl skills shine. Perfect for those who thrive in dynamic settings and want to be part of Columbus's premier hospitality destination.
Responsibilities
- Manage guest check-ins/check-outs with precision and warmth
- Respond promptly to guest requests and resolve issues
- Monitor security systems and ensure guest safety
- Perform nightly audits and financial reconciliation
- Coordinate with housekeeping for room readiness
- Handle emergency situations calmly and effectively
- Maintain detailed shift logs and incident reports
Qualifications
- Previous hotel/hospitality experience preferred
- Exceptional communication and problem-solving skills
- Ability to work independently during overnight hours
- Basic proficiency with hotel management systems
- Strong attention to detail and multitasking ability
- Flexibility to work weekends and holidays
- Valid Ohio driver's license (if required for errands)
- Ability to stand/walk for extended periods