Job Description
Join our award-winning team at Grand Mesa Hotel & Resort, where we redefine hospitality excellence. We're seeking dedicated Night Shift Hotel Attendants to ensure our guests experience seamless service during evening hours. This role offers competitive compensation, comprehensive benefits, and growth opportunities within our luxury property. Enjoy a dynamic work environment with state-of-the-art facilities and a supportive team culture.
Responsibilities
- Provide exceptional front desk services including check-ins, check-outs, and guest assistance
- Monitor security systems and conduct nightly property inspections
- Manage reservation systems and optimize room allocations
- Coordinate with housekeeping and maintenance teams for operational excellence
- Handle guest inquiries, complaints, and special requests with professionalism
- Maintain accurate guest records and billing information
- Assist with emergency protocols and incident reporting
Qualifications
- Minimum 1 year hotel or hospitality experience preferred
- Strong customer service orientation with problem-solving skills
- Ability to work independently during overnight shifts (10 PM - 6 AM)
- Proficient in hotel management software (Opera, etc.)
- Valid Arizona driver's license and reliable transportation
- Flexible availability including weekends and holidays
- Basic first aid/CPR certification (or willingness to obtain)
- Fluent English communication skills