Job Description
Join the vibrant heart of Chicago's hospitality scene! Grand Hotel Chicago is seeking enthusiastic Night Shift Hotel Attendants to deliver exceptional guest experiences during overnight hours. No prior experience required – we provide comprehensive training to set you up for success. Enjoy competitive pay, flexible schedules, and a dynamic work environment in downtown Chicago. Perfect for career changers, students, or anyone seeking a rewarding night shift role in the hotel industry.
Responsibilities
- Provide exceptional guest service during overnight hours
- Manage check-ins/check-outs for late arrivals/early departures
- Monitor hotel security and respond to guest inquiries
- Perform routine cleaning and maintenance of common areas
- Coordinate with day shift staff for seamless operations
- Handle emergency situations calmly and professionally
- Assist with luggage and guest requests
Qualifications
- No prior experience required – we train everyone!
- Strong communication and interpersonal skills
- Ability to work independently and as part of a team
- High school diploma or equivalent preferred
- Flexible schedule availability (overnight shifts)
- Basic computer literacy
- Physical ability to stand/walk for extended periods
- Positive attitude and customer-focused mindset