Job Description
The Opportunity
Are you a dedicated professional looking to elevate the guest experience? LuxeStay Hospitality Group is currently seeking a highly motivated Night Shift Hotel Associate to join our dynamic team in San Jose, CA. We pride ourselves on exceptional service, modern amenities, and a supportive work environment. If you thrive in a fast-paced setting and have a passion for hospitality, we want to hear from you.
Why Choose LuxeStay?
- Competitive Pay: Earn between $22.00 and $28.00 per hour.
- Modern Facilities: Work in a newly renovated, premium property.
- Employee Perks: Discounted stays, meal allowances, and career advancement opportunities.
- Flexible Scheduling: Night shift offers a great work-life balance.
What You Will Do
As our Night Shift Associate, you are the face of our hotel after hours. You will ensure our guests have a seamless and comfortable stay while maintaining the highest standards of security and operations.
Responsibilities
- Perform night audit duties, including balancing accounts, reconciling financial transactions, and preparing daily reports.
- Manage the front desk operations during the night shift, including check-ins, check-outs, and key card management.
- Monitor hotel security systems and conduct regular patrols of the property to ensure guest and staff safety.
- Respond promptly to guest inquiries, requests, and emergencies via phone or in-person.
- Maintain the cleanliness and organization of the front desk area and common areas.
- Process wake-up calls, restaurant reservations, and valet requests efficiently.
Qualifications
- High school diploma or GED equivalent required; hospitality or business degree preferred.
- Previous experience in hotel front desk operations or night audit is highly preferred.
- Strong proficiency with Property Management Systems (PMS) and Microsoft Office Suite.
- Excellent verbal and written communication skills.
- Ability to work independently and make sound decisions in a quiet environment.
- Flexibility to work nights, weekends, and holidays as required.