Job Description
Join the Premier Team in Atlanta, Georgia
The Grand Plaza Hotel is currently seeking a dedicated Night Shift Manager to lead our operations during the evening hours. If you thrive in a quiet environment and enjoy providing exceptional service to our guests after dark, this is the perfect opportunity for you. We offer a competitive salary, free meals, and a supportive team culture.
In this role, you will oversee the front desk operations, ensure financial accuracy, and maintain the highest standards of hospitality. Be part of a team that values excellence and professional growth.
Responsibilities
- Manage all front desk operations during the night shift, including check-ins, check-outs, and concierge services.
- Perform night audit duties, ensuring all financial transactions and reports are accurately reconciled.
- Monitor hotel security and safety procedures to ensure a secure environment for guests and staff.
- Handle guest inquiries, complaints, and special requests with professionalism and urgency.
- Maintain the cleanliness and organization of the lobby, public areas, and office spaces.
- Coordinate with the day shift team to ensure a seamless handover of operations and guest information.
- Assist with inventory management and supply ordering as needed.
Qualifications
- High school diploma or GED required; post-secondary education in Hospitality or Business is a plus.
- Minimum of 2 years of experience in hotel operations, front desk, or hospitality management.
- Strong knowledge of PMS (Property Management Systems) such as Opera, StayNTouch, or similar software.
- Must be available to work night shifts, including weekends and holidays.
- Excellent communication skills and a polished, professional demeanor.
- Ability to work independently and make sound decisions with minimal supervision.
- Basic math skills and attention to detail for financial reporting.