Job Description
Are you a dedicated hospitality professional looking for a rewarding opportunity in the heart of Dallas? Grandview Hospitality Group is seeking a dynamic Night Shift Supervisor to lead our operations during the evening hours. We pride ourselves on delivering exceptional guest experiences and maintaining a safe, efficient environment around the clock.
As a Night Shift Supervisor, you will play a crucial role in overseeing the smooth running of our hotel operations when the front desk is quiet but the need for service is high. This position offers a unique work-life balance with great pay and the chance to lead a dedicated team.
Why Join Us?
- Competitive Pay: $22.00 - $28.00 per hour based on experience.
- Shift Benefits: Enjoy peace and quiet during the day; no weekend rushes!
- Growth Opportunities: Clear pathways for career advancement within the hospitality industry.
- Perks: Employee discounts, health benefits, and a supportive team culture.
Responsibilities
- Supervise night operations including front desk, housekeeping, and security.
- Ensure guest satisfaction through timely responses to inquiries and requests.
- Conduct regular inspections of public areas, guest rooms, and facilities for safety and cleanliness.
- Manage inventory levels for night stock and assist with ordering supplies as needed.
- Handle emergency situations and resolve guest complaints professionally and efficiently.
- Train and mentor night shift staff on service standards and operational procedures.
- Prepare end-of-shift reports and log any incidents or maintenance issues.
Qualifications
- High school diploma or equivalent required; Associate’s degree in Hospitality Management is a plus.
- Minimum of 2 years of experience in hotel operations, preferably in a supervisory or leadership role.
- Strong problem-solving skills and ability to remain calm under pressure.
- Excellent verbal and written communication skills.
- Proficiency with hotel management software (PMS) and basic computer skills.
- Must be available to work nights, weekends, and holidays.