Job Description
Join our dynamic hospitality team as a Night Front Desk Agent at Grand City Hotels! We're seeking passionate individuals with no prior experience to become the first point of contact for our guests during evening hours. This role offers comprehensive training and opportunities for career growth within our award-winning hotel chain. Enjoy competitive pay, flexible scheduling, and a supportive work environment in the heart of Portland's vibrant downtown.
Responsibilities
- Check in/out guests efficiently while maintaining exceptional service standards
- Manage reservations and room assignments using our property management system
- Handle guest inquiries with professionalism and problem-solving skills
- Process payments and manage cash drawer procedures
- Coordinate with housekeeping and security teams for seamless operations
- Uphold safety protocols and emergency response procedures
- Assist with valet services during peak hours
Qualifications
- No prior experience required - comprehensive training provided
- High school diploma or equivalent (GED)
- Excellent communication and interpersonal skills
- Basic computer proficiency with willingness to learn hotel systems
- Ability to work independently with minimal supervision
- Strong attention to detail and organizational abilities
- Availability to work flexible shifts including weekends and holidays
- Positive attitude and commitment to guest satisfaction