Job Description
We are currently seeking a dedicated Night Shift Hospitality Professional to join our esteemed team in San Jose, CA. If you thrive in a quiet environment and enjoy ensuring the highest standards of guest satisfaction while the city sleeps, this is the opportunity for you.
As a key member of our night operations, you will play a pivotal role in maintaining the integrity of our hotel, managing front desk operations, and ensuring security protocols are strictly followed. We offer a competitive salary and a dynamic work environment.
Responsibilities
- Conduct comprehensive nightly audits of financial transactions and guest accounts.
- Manage front desk operations, including check-ins, check-outs, and concierge services.
- Monitor hotel security systems and perform routine security rounds of the premises.
- Resolve guest inquiries and complaints in a professional and efficient manner.
- Assist in inventory management for the housekeeping department.
- Ensure all amenities are stocked and operational for the morning shift.
Qualifications
- Minimum of 2 years of experience in hospitality, hotel management, or front desk operations.
- Strong proficiency in property management systems (PMS) and Microsoft Office Suite.
- Ability to work rotating night shifts, including weekends and holidays.
- Excellent verbal and written communication skills.
- Detail-oriented with strong problem-solving abilities.
- High school diploma or equivalent certification.