Job Description
Join the Elite Team at Grand Tampa Hospitality Group
We are seeking a dedicated and detail-oriented Night Shift Hotel Manager to oversee our operations during the evening hours. If you thrive in a fast-paced environment and possess a passion for delivering exceptional guest experiences around the clock, we want to hear from you.
As a key member of our night team, you will ensure the seamless operation of our front desk, security protocols, and housekeeping coordination. Enjoy premium pay rates and a stable schedule in the heart of Tampa.
Responsibilities
- Oversee all front desk operations, including check-ins, check-outs, and concierge services during the night shift.
- Manage night audit duties, ensuring all financial transactions are accurately recorded and reported.
- Conduct regular security rounds of the hotel property to ensure guest and staff safety.
- Coordinate with housekeeping staff to address urgent guest requests and maintain room readiness.
- Handle guest inquiries, complaints, and emergencies with professionalism and efficiency.
- Monitor building systems, including HVAC and lighting, to ensure comfort and energy conservation.
- Ensure strict adherence to all company policies, safety regulations, and brand standards.
Qualifications
- High school diploma or GED required; hospitality degree preferred.
- Minimum of 2 years of experience in hotel operations, front desk, or night audit.
- Strong proficiency with hotel management software (PMS) and Microsoft Office Suite.
- Excellent verbal and written communication skills in English.
- Ability to work flexible shifts, including nights, weekends, and holidays.
- Problem-solving skills and the ability to remain calm under pressure.
- CPR/First Aid certification is a plus.