Job Description
Join our award-winning team at the Grand Orleans Hotel, where we blend Southern hospitality with modern luxury. We're seeking dedicated night shift professionals to ensure our guests experience exceptional service during evening hours. This role offers competitive pay, comprehensive benefits, and a dynamic work environment in the heart of New Orleans' vibrant French Quarter. Perfect for night owls who thrive in fast-paced settings!
Responsibilities
- Manage guest check-ins/check-outs with precision and warmth
- Monitor hotel security systems and respond to emergency protocols
- Coordinate with housekeeping and maintenance teams for overnight operations
- Handle guest inquiries and resolve issues promptly
- Prepare nightly reports and maintain accurate records
- Operate POS systems and process payments securely
- Assist with luggage and valet services during peak hours
Qualifications
- Minimum 1 year hotel or hospitality experience required
- Availability to work flexible shifts including weekends/holidays
- Strong communication and problem-solving skills
- Basic knowledge of hotel management systems (e.g., Opera)
- Valid Louisiana driver's license (for valet duties)
- Ability to stand/walk for extended periods
- Basic first aid certification preferred
- Fluency in English; Spanish/French a plus