Job Description
Join our award-winning team at Grand Plaza Hotel and launch your hospitality career! No prior experience needed – we provide comprehensive training for motivated individuals seeking growth in the luxury hotel industry. Enjoy competitive pay, flexible scheduling, and opportunities for advancement within our global brand. Work in Chicago's vibrant downtown district and become part of a team dedicated to exceptional guest experiences.
Responsibilities
- Deliver outstanding guest service at front desk, valet, or concierge stations
- Handle check-in/check-out procedures efficiently using hotel management systems
- Assist with luggage handling and guest requests promptly
- Maintain cleanliness and organization of public areas
- Collaborate with housekeeping and maintenance teams
- Adhere to all safety and sanitation protocols
- Participate in ongoing skills development workshops
Qualifications
- No prior hotel or customer service experience required
- High school diploma or equivalent (GED)
- Strong communication and interpersonal skills
- Ability to stand/walk for extended periods
- Basic computer literacy
- Flexible availability including weekends and holidays
- Positive attitude and eagerness to learn
- Valid work authorization in the United States