Job Description
Join our award-winning team at Grand Horizon Hotels, where luxury meets vibrant energy! We're seeking dedicated Night Shift Hotel Staff to ensure our guests experience unparalleled service during Miami's most magical hours. Enjoy competitive pay, comprehensive benefits, and a dynamic work environment in the heart of South Beach. Perfect for night owls who thrive in fast-paced hospitality settings!
Responsibilities
- Provide exceptional 24/7 guest assistance at the front desk, check-ins/check-outs, and concierge services
- Manage room status updates and coordinate with housekeeping for seamless operations
- Handle guest inquiries, complaints, and special requests with professionalism
- Maintain security protocols and monitor surveillance systems during overnight hours
- Process payments, manage cash registers, and reconcile daily transactions
- Collaborate with day-shift staff for smooth transition and handover procedures
Qualifications
- Minimum 1 year hotel or hospitality experience required
- Flexible schedule availability including weekends and holidays
- Strong communication and problem-solving skills
- Basic knowledge of property management systems (e.g., Opera, Fidelio)
- Ability to multitask and remain calm under pressure
- Valid Florida driver's license (for valet duties if applicable)
- Fluency in English and Spanish highly preferred