Job Description
Join our prestigious mountain resort in Colorado Springs and become part of an award-winning hospitality team. We're seeking dedicated night shift professionals to deliver exceptional guest experiences during evening and overnight hours. Enjoy competitive pay, comprehensive benefits, and a dynamic work environment in the heart of Colorado's tourism hub. Perfect for night owls seeking stability in a thriving industry.
Responsibilities
- Manage front desk operations during overnight shifts, including check-ins/check-outs and guest inquiries
- Monitor security systems and conduct regular property patrols to ensure guest safety
- Coordinate with housekeeping and maintenance teams for overnight services
- Handle emergency situations calmly and professionally
- Process payments and maintain accurate financial records
- Provide concierge services for late-night guest requests
Qualifications
- Minimum 1 year hotel or hospitality experience preferred
- Ability to work independently during overnight hours
- Strong problem-solving and conflict resolution skills
- Valid Colorado driver's license (for property patrols)
- Flexible availability including weekends and holidays
- Basic first aid/CPR certification (or willingness to obtain)
- Exceptional communication and customer service abilities