Job Description
Join our dynamic team at Grand Central Hotel Fresno, where we're seeking dedicated night shift professionals to deliver exceptional guest experiences during evening hours. As a key member of our overnight staff, you'll ensure seamless operations while maintaining our reputation for excellence. We offer competitive compensation, comprehensive benefits, and a supportive work environment perfect for those who thrive in nocturnal settings. Take the next step in your hospitality career with a company that values your growth and well-being.
Responsibilities
- Provide exceptional guest service during overnight hours, including check-ins, check-outs, and assistance requests
- Monitor hotel security systems and respond to emergency situations promptly
- Perform nightly audits of front desk operations and financial transactions
- Coordinate with housekeeping and maintenance teams for overnight operations
- Manage guest inquiries and resolve complaints with professionalism
- Complete end-of-day reporting and prepare for morning shift transition
Qualifications
- Previous hotel or hospitality experience preferred
- Ability to work flexible schedules including weekends and holidays
- Strong communication and problem-solving skills
- Basic knowledge of hotel management systems (e.g., PMS)
- Valid California driver's license and reliable transportation
- Ability to stand/walk for extended periods and lift up to 25 lbs
- First Aid/CPR certification preferred