Job Description
Join our award-winning Louisville hotel team and become the heart of our overnight operations! We're seeking dedicated night shift professionals to deliver exceptional guest experiences while the city sleeps. This full-time position offers competitive pay, comprehensive benefits, and opportunities for career growth in the hospitality industry. If you're a night owl who thrives in fast-paced environments and takes pride in flawless service, apply today!
Responsibilities
- Manage guest check-ins/checkouts with precision and warmth
- Handle emergency situations and security protocols overnight
- Monitor surveillance systems and maintain property safety
- Process payments and manage cash drawer reconciliation
- Address guest inquiries and resolve issues promptly
- Coordinate with housekeeping and maintenance teams
- Prepare daily reports and maintain accurate records
Qualifications
- Previous hotel or hospitality experience preferred
- Strong customer service and communication skills
- Ability to work independently during overnight shifts
- Basic computer proficiency with reservation systems
- Valid driver's license and reliable transportation
- Flexible schedule including weekends and holidays
- Ability to stand/walk for extended periods
- First Aid/CPR certification a plus