Job Description
Join our award-winning downtown Milwaukee hotel as a Night Shift Hotel Staff member! We're seeking dedicated professionals to ensure exceptional guest experiences during evening hours. Enjoy competitive pay, comprehensive benefits, and a vibrant work environment in the heart of Wisconsin's largest city. Perfect for night owls seeking stable hospitality careers with growth opportunities.
Responsibilities
- Deliver outstanding guest service during front desk operations and check-in/check-out procedures
- Monitor security systems and respond to emergency situations promptly
- Coordinate with housekeeping and maintenance teams for room readiness
- Manage reservation systems and handle guest inquiries/complaints
- Perform nightly audits and financial reconciliation tasks
- Conduct property security rounds and access control
Qualifications
- Minimum 1 year hotel or hospitality experience required
- Availability to work flexible shifts including weekends/holidays
- Strong communication and conflict resolution skills
- Basic computer proficiency with reservation systems
- Ability to stand/walk for extended periods
- Valid Wisconsin driver's license (for airport runs)