Job Description
Join our vibrant team at the Grand Orleans Hotel, where the magic of New Orleans comes alive after dark! We're seeking dedicated night shift professionals to deliver exceptional hospitality during our busiest hours. Enjoy competitive pay, flexible scheduling, and the unique opportunity to experience the city's legendary nightlife while building your career in hospitality.
Our state-of-the-art downtown location offers modern amenities and a supportive work environment. We provide comprehensive training and advancement opportunities for motivated team members. Whether you're starting your hospitality journey or looking to grow your career, this role offers the perfect blend of challenge and reward.
Responsibilities
- Provide exceptional guest service during night hours including check-ins, check-outs, and concierge support
- Monitor security protocols and ensure guest safety throughout the property
- Handle guest inquiries and resolve issues with professionalism and efficiency
- Perform routine cleaning and maintenance of public areas and guest rooms
- Manage night audit procedures and financial transactions
- Coordinate with housekeeping and maintenance teams for smooth operations
- Respond to emergencies following established protocols
Qualifications
- Previous hotel or hospitality experience preferred
- Strong communication and customer service skills
- Ability to work independently and as part of a team
- Flexible availability including nights, weekends, and holidays
- Basic computer proficiency with reservation systems
- Valid Louisiana driver's license (if required for property errands)
- Ability to stand for extended periods and lift up to 30 lbs