Job Description
Join our vibrant team at Grand Hotel Indianapolis and kickstart your hospitality career! We're seeking enthusiastic Night Shift Staff to deliver exceptional guest experiences during evening and overnight hours. No prior experience is required – we provide comprehensive training to ensure your success. Enjoy competitive pay, flexible scheduling, and opportunities for advancement in a dynamic hotel environment. Perfect for students, career changers, or night owls seeking stable employment with growth potential.
Responsibilities
- Guest check-in/check-out processes and reservation management
- Respond to guest inquiries and resolve service issues promptly
- Monitor hotel security and safety protocols during night hours
- Perform nightly room status inspections and report maintenance needs
- Coordinate with housekeeping and security teams for seamless operations
- Handle cash transactions and maintain accurate financial records
- Prepare guest amenities and ensure public areas are pristine
Qualifications
- High school diploma or equivalent (GED)
- Strong communication and interpersonal skills
- Ability to work independently and as part of a team
- Basic computer literacy for reservation systems
- Reliable transportation and punctuality
- Customer service mindset with problem-solving abilities
- Ability to stand/walk for extended periods
- Flexibility to work weekends, holidays, and overnight shifts