Job Description
Start your hospitality career with us! Grand Plaza Hotel is seeking passionate night shift hotel staff to join our vibrant team in Richmond, VA. No prior experience needed – we provide comprehensive training to set you up for success. Enjoy competitive pay, flexible scheduling, and a supportive environment where your growth is prioritized.
As a key member of our overnight team, you'll be the heart of our late-night operations, ensuring guests experience exceptional service during their stay. If you're a natural problem-solver with a positive attitude and love helping others, this is your perfect entry point into the hospitality industry.
Responsibilities
- Check in/out guests efficiently using hotel management systems
- Handle guest inquiries and resolve issues with empathy and professionalism
- Monitor security protocols and ensure a safe environment for guests
- Perform nightly audits and manage cash transactions accurately
- Coordinate with housekeeping and maintenance teams for guest requests
- Restock amenities and maintain common area cleanliness
- Respond to emergencies following established procedures
Qualifications
- No prior hotel experience required – training provided
- Strong communication and interpersonal skills
- Ability to work independently and as part of a team
- Basic computer literacy with willingness to learn systems
- Flexible availability for nights, weekends, and holidays
- Attention to detail and problem-solving abilities
- Positive attitude and commitment to exceptional service