Job Description
Join our award-winning downtown Portland hotel as a Night Shift Hotel Staff member! We're seeking dedicated professionals to deliver exceptional guest experiences during evening hours. Enjoy competitive pay, comprehensive benefits, and a dynamic work environment in the heart of Oregon's vibrant city. Perfect for night owls who thrive in fast-paced hospitality settings.
Why Join Us? Flexible scheduling, career advancement opportunities, employee discounts, and a supportive team culture. We value diversity and offer growth paths for motivated individuals.
Responsibilities
- Provide 24/7 front desk support including check-ins, check-outs, and guest assistance
- Monitor hotel security and respond to emergency situations promptly
- Coordinate with housekeeping and maintenance teams for overnight operations
- Handle guest inquiries, complaints, and special requests with professionalism
- Perform nightly audits and financial reconciliation tasks
- Ensure all public areas are secure and well-maintained during night hours
- Assist with valet parking and luggage services as needed
Qualifications
- Minimum 1 year hotel or hospitality experience required
- Ability to work independently with minimal supervision
- Strong problem-solving and conflict resolution skills
- Valid Oregon driver's license (if driving required)
- Flexible availability including weekends and holidays
- Basic knowledge of hotel management systems (Opera, etc.)
- Excellent communication and customer service abilities
- Ability to stand/walk for extended periods