Job Description
Join our award-winning team at Grand Plaza Hotel and become part of Portland's vibrant hospitality scene! We're seeking dedicated night shift professionals to deliver exceptional guest experiences during our busiest hours. Enjoy competitive pay, comprehensive benefits, and a supportive work environment that values your growth. Perfect for night owls who thrive in dynamic settings!
Responsibilities
- Provide 24/7 guest assistance at front desk and concierge services
- Manage check-in/check-out procedures and resolve guest inquiries
- Oversee overnight security protocols and facility monitoring
- Coordinate with housekeeping and maintenance teams for urgent requests
- Handle emergency situations with calm professionalism
- Maintain accurate guest records and reservation systems
- Execute deep-cleaning protocols for common areas during low-traffic hours
Qualifications
- Previous hotel or hospitality experience preferred
- Excellent communication and conflict resolution skills
- Ability to work independently during overnight hours
- Valid Oregon state driver's license (for airport runs)
- First Aid/CPR certification or willingness to obtain
- Proficiency in hotel management software (Opera/Micros)
- Flexibility to cover weekends and holidays
- High school diploma or equivalent required