Job Description
Welcome to Horizon Hospitality Group, where we are dedicated to delivering exceptional service and creating memorable guest experiences. We are currently expanding our operations and are actively seeking enthusiastic individuals to join our team as Part-Time Front Desk Agents. This is an excellent opportunity for anyone looking to start a career in the hospitality industry with no prior experience required.
Whether you are based in California or Texas, we provide a supportive environment, competitive pay, and opportunities for growth. If you have a friendly demeanor and a strong work ethic, we want to hear from you.
Responsibilities
- Provide a warm and professional welcome to all guests and visitors upon arrival.
- Manage the front desk operations, including answering phones, managing emails, and routing messages promptly.
- Assist with check-in and check-out procedures, ensuring all guest information is accurate.
- Process payments and handle cash transactions with precision.
- Maintain the cleanliness and organization of the reception area, lobby, and common spaces.
- Handle guest inquiries and resolve any issues or complaints with patience and professionalism.
Qualifications
- High school diploma or equivalent is required.
- Previous customer service or hospitality experience is a plus, but not mandatory for this entry-level role.
- Strong communication skills and a friendly, approachable personality.
- Basic computer proficiency and familiarity with Microsoft Office or property management systems.
- Ability to work flexible hours, including weekends, evenings, and holidays.
- Must be reliable, punctual, and able to stand for extended periods.