Job Description
Join Atlanta's premier luxury hospitality destination as our Hotel Manager. Lead a dynamic team in delivering world-class guest experiences at our iconic downtown property. We seek a visionary leader passionate about operational excellence, team development, and creating unforgettable moments for international travelers and corporate clients.
The Grand Plaza Hotel & Suites offers competitive benefits, career advancement opportunities, and a vibrant work culture in the heart of Atlanta's thriving hospitality scene. If you're ready to elevate your career in luxury hospitality, we encourage you to apply.
Responsibilities
- Oversee daily hotel operations including front desk, housekeeping, and F&B departments
- Develop and implement strategic initiatives to enhance guest satisfaction and retention
- Manage departmental budgets, P&L statements, and cost control measures
- Lead, mentor, and train department heads and staff
- Drive revenue generation through strategic partnerships and local market initiatives
- Ensure compliance with brand standards and safety regulations
- Collaborate with sales team to maximize occupancy and revenue
Qualifications
- 5+ years progressive hotel management experience in luxury properties
- Proven track record of improving guest satisfaction scores (NPS/CSI)
- Strong financial acumen with budget management experience
- Exceptional leadership and team development skills
- Deep knowledge of Atlanta hospitality market and trends
- Proficiency in hotel management software (Opera, Fidelio)
- Bachelor's degree in Hospitality or Business Administration required
- Valid Georgia Food Service Manager's License preferred