Job Description
Join our dynamic hospitality team as a Front Desk Agent and launch your career in customer service! We're seeking motivated individuals with no prior experience who thrive in fast-paced environments. Enjoy weekly pay, comprehensive training, and opportunities for advancement in San Antonio's vibrant tourism industry. Our supportive team values your enthusiasm and dedication to creating exceptional guest experiences.
Responsibilities
- Greet and assist guests with check-in/check-out processes efficiently
- Manage reservation systems and maintain accurate guest records
- Handle inquiries and resolve guest concerns with professionalism
- Process payments and manage cash drawer operations
- Coordinate with housekeeping and maintenance teams
- Perform basic clerical duties including phone calls and emails
- Uphold brand standards and maintain lobby appearance
Qualifications
- High school diploma or equivalent (GED)
- Strong communication and interpersonal skills
- Basic computer proficiency with willingness to learn new systems
- Ability to multitask in high-pressure situations
- Professional appearance and positive attitude
- Reliable transportation and punctuality
- No prior experience required – training provided
- Must be available to work weekends and holidays