Job Description
Are you a charismatic and professional individual looking for a flexible opportunity in the heart of Los Angeles? Horizon Hospitality Group is seeking a dedicated Part-Time Front Desk Agent to join our dynamic team. We pride ourselves on delivering exceptional service and maintaining a welcoming environment for our guests and clients.
In this pivotal role, you will be the face of our organization, ensuring that every visitor feels valued and attended to. We offer a competitive compensation package, flexible shift schedules, and a collaborative work culture.
Why Join Us?
- Competitive hourly pay ($18-$22/hr).
- Flexible shift work to accommodate your lifestyle.
- Opportunity for professional growth within a reputable organization.
- Modern, inclusive work environment.
Responsibilities
- Guest Relations: Greet visitors warmly and professionally, answering questions and directing them to the appropriate personnel.
- Reception Operations: Manage incoming calls, route calls efficiently, and manage the reception area to ensure a clutter-free and organized environment.
- Administrative Support: Handle incoming and outgoing mail, distribute packages, and assist with data entry and filing as needed.
- Front Desk Security: Monitor the building access control system, verify visitor credentials, and maintain a safe and secure lobby.
- Shift Management: Maintain accurate logs of visitors, deliveries, and emergency contacts throughout your shift.
- Client Liaison: Act as the primary point of contact for clients and vendors, ensuring a seamless check-in and check-out process.
Qualifications
- Experience: Previous experience as a Front Desk Agent, Receptionist, or in a similar customer service role is preferred.
- Communication: Excellent verbal and written communication skills with a professional and polished demeanor.
- Availability: Ability to work flexible shifts, including weekends, evenings, and holidays, as required by the business needs.
- Technology: Proficiency with standard office equipment (phones, computers, printers) and Microsoft Office Suite.
- Appearance: Professional appearance and grooming standards that align with our company image.
- Education: High school diploma or GED required.