Job Description
Join our award-winning team at Oceanview Hospitality and become the welcoming face of Virginia Beach's premier coastal resort! We're seeking dynamic Part-Time Front Desk Agents to deliver exceptional guest experiences while showcasing the vibrant spirit of our seaside destination. This role offers flexible scheduling perfect for students or professionals seeking hospitality excellence in a stunning beachfront environment.
Responsibilities
- Check in/out guests efficiently with warm, personalized service
- Manage reservations and optimize room assignments
- Handle guest inquiries and resolve issues promptly
- Process payments and maintain accurate financial records
- Coordinate with housekeeping and maintenance teams
- Operate property management systems (Opera/PMS)
- Execute upselling opportunities for resort amenities
Qualifications
- High school diploma or equivalent required
- 6+ months hospitality or customer service experience
- Proficient in PMS software and MS Office Suite
- Exceptional communication and conflict resolution skills
- Ability to multitask in fast-paced environments
- Flexible availability including nights/weekends
- Valid Virginia driver's license preferred