Job Description
Join our dynamic hospitality team as a Part-Time Front Desk Agent in the heart of Fort Worth! We're seeking a customer-focused professional to deliver exceptional guest experiences during flexible shifts. This role is perfect for night owls and early risers alike, offering competitive pay and opportunities for growth within our award-winning hotel chain. If you thrive in fast-paced environments and take pride in creating memorable stays, apply today to become the welcoming face of our property!
Responsibilities
- Check in/out guests efficiently while maintaining accurate reservation records
- Manage phone communications and handle guest inquiries with professionalism
- Process payments and reconcile daily transactions
- Coordinate with housekeeping and maintenance teams for guest requests
- Assist with local area recommendations and tourism information
- Uphold strict cleanliness and security standards at the front desk
- Resolve guest concerns promptly and escalate complex issues appropriately
Qualifications
- Previous front desk or customer service experience preferred
- Strong communication and interpersonal skills
- Ability to multitask in high-pressure situations
- Basic computer proficiency with reservation systems
- Flexibility to work evenings, weekends, and holidays
- High school diploma or equivalent required
- Positive attitude and problem-solving mindset
- Must pass background check and drug screening