Job Description
Join Miami's premier luxury hotel as a Part-Time Front Desk Agent! We're seeking energetic professionals to deliver exceptional guest experiences while working in our vibrant South Beach location. Ideal for students or career changers seeking flexible hours in the hospitality industry.
Responsibilities
- Seamlessly check-in/check-out guests using PMS systems
- Handle guest inquiries and resolve service issues promptly
- Process payments and manage reservation modifications
- Coordinate with housekeeping and maintenance teams
- Provide local attraction recommendations and transportation assistance
- Maintain organized front desk operations and documentation
Qualifications
- High school diploma or equivalent required
- 1+ years hospitality/customer service experience preferred
- Exceptional communication and conflict resolution skills
- Proficiency with hotel management software (Opera, etc.)
- Flexible schedule availability (nights/weekends required)
- Basic cash handling and multitasking abilities