Job Description
The Cavalier Hotel & Spa is looking for a friendly and professional Part-Time Front Desk Agent to join our team in Virginia Beach, VA. As a historic landmark and premier destination, we pride ourselves on delivering world-class hospitality.
In this role, you will be the first point of contact for our guests, ensuring a smooth and welcoming experience from the moment they arrive. We offer a dynamic work environment with flexible scheduling, making it an ideal opportunity for students or those seeking work-life balance.
Why Join Us?
- Competitive hourly pay ($15 - $20/hr)
- Flexible part-time schedule
- Employee discounts on dining and spa services
- Opportunities for growth within the hospitality industry
Take the next step in your hospitality career in beautiful Virginia Beach today!
Responsibilities
- Greet guests warmly upon arrival and ensure a smooth check-in and check-out process.
- Manage reservations and room assignments using our property management system.
- Handle guest inquiries, complaints, and requests efficiently and professionally.
- Maintain the cleanliness and organization of the front desk area and lobby.
- Answer incoming phone calls and route them to the appropriate department.
- Assist with concierge services and provide local area information.
Qualifications
- High school diploma or equivalent required.
- Previous front desk or guest services experience preferred but not required.
- Strong interpersonal and communication skills.
- Friendly, approachable, and professional demeanor.
- Basic computer proficiency and typing skills.
- Ability to work flexible shifts, including weekends and holidays.